Great Intentions – Terrible Follow-through
My intentions were sincere and noble – but my follow-through was terrible – in fact, it did not exist. Unfortunately, I wasn’t even aware of my failure. . . until last night.
Well over a year ago I met Paul (not his real name, but the one I’ll use in sharing this story) whose spirit, intelligence, and passion impressed me greatly. When he briefly shared his ministry dream with me, I committed to make a financial investment in his ministry.
Last evening Paul e-mailed me that he was allowing his Assemblies of God ministerial credentials to lapse. He went on to share how leaders have disappointed him. As he was writing about one specific leader’s failure to follow through with a promise, I was thinking, “I can’t believe a Spirit-filled leader would do that.” Then. . . he wrote, “On a smaller scale the same thing happened with you. . . You wrote down your phone number and email in my day timer, and told me in the airport, ‘I’d like to help you.’ I followed up. You told me that you and your wife would like to donate a small gift. I gave you my AG missionary information and I never heard from you again. . .”
I honestly wanted to make an investment in Paul’s ministry. I had every intention of doing so – but I didn’t. I forgot – until he reminded me last night – well over a year later.
In the meanwhile, for these and perhaps other reasons, Paul has chosen not to be associated with the Assemblies of God at this time as a credentialed minister.
Of course, I feel terrible for my mistake. Immediately I hit the “reply” tab on the e-mail and carefully crafted a sincere apology, using every word I could to express my disappointment in myself for failing to follow through with my promise.
I wrote in part, “I am very sorry for disappointing you. . . I am sorry I failed to keep my word. I obviously forgot and did not follow through. Please forgive me. I feel terrible — feeling like I have been a stumbling block to you. . .” Within minutes he responded kindly, assuring me of his forgiveness and acknowledging, “We all fall short.”
Have you ever made a promise and forgot to follow through? You didn’t consciously say, “I’m not going to do that.” You just didn’t do it. It happens to many of us.
What can we do to minimize and/or eliminate this problem – what can we do to consistently follow through on our promises?
Here’s my plan:
- Make sure that I only promise what I can actually deliver.
- Record my commitment on paper and in my computer in a file called, “Commitments.”
- Follow through on the promise/commitment as soon as possible, so there is less likelihood of forgetting to do it.
- Ask the person to whom I made the promise to remind me in a few weeks if I haven’t done what I said I was going to do.
- Contact that person if something unforeseen is keeping me from fulfilling my promise in a timely manner.
I’m very appreciative of Paul’s letter. It’s the kind of hurt that helps. His letter reminds me that people judge us by our actions, not our intentions. As someone has rightly said, “We may have a heart of gold – but so does a hard-boiled egg.”
I’m not a hard-boiled egg. I’m a leader and a man of God and I intend to follow through on my promises. That’s another way to make sure I finish strong.
What thoughts do you have on this subject?
jmp
